Quality Is a Process, Not a Promise
Five documented checkpoints between your tech pack and your doorstep — ending with a final random inspection to AQL 2.5 and a photo report you review before anything ships.
The Five QC Checkpoints
Catching a defect early is cheap; catching it at the end is expensive; letting your customer catch it is fatal. So we inspect at every stage, not just the last one.
01 — Fabric, before cutting
- GSM verification against spec
- Shrinkage test (wash & dry)
- Colorfastness to wash and rub
- Shade matching vs. approved lab dip
- Visual inspection for knitting defects
02 — Cutting & sewing (inline QC)
- First-output check on every sewing line
- Measurement audits against the size spec, per size
- Stitch density, seam strength, and tension checks
- Trim and label placement verification
- Hourly roaming inspection on the floor
03 — Decoration
- Strike-off approved by you before bulk printing
- Print placement and dimensions vs. tech pack
- Cure/wash test on printed pieces
- Embroidery density and backing checks
04 — Finishing & packing
- Thread trimming and pressing standards
- Needle detection (metal detection for kids/school programs)
- Folding, polybagging, and labeling to your spec
- Carton content and shipping-mark verification
05 — Final random inspection (AQL 2.5)
- Statistical sample drawn per ANSI/ASQ tables
- Defects classified critical / major / minor
- Ship only if critical = 0 and major/minor within AQL 2.5
- Full photo report sent to you before dispatch
What you receive
Before shipment approval, you get a photo inspection report: sampled quantities, measurement tables, defect log with photos, packing verification, and the inspector’s pass/fail result. You approve — then it ships. Weekly production updates with photos and video keep you informed the whole way there.
Defect Classification & What Happens Next
Every finding in a final inspection is classified and acted on by rule — not by negotiation.
| Class | Examples | Rule |
|---|---|---|
| Critical | Safety or legality issues: broken needles, mold, non-compliant labeling | Zero tolerance — batch is blocked, root cause fixed, re-inspected |
| Major | Defects a customer would reject: holes, stains, wrong measurements beyond tolerance, print flaws | Must fall under the AQL 2.5 acceptance number, or the lot is reworked and re-inspected |
| Minor | Small imperfections unlikely to cause a return: loose thread, slightly uneven stitching | Tracked against the (looser) minor threshold; monitored for trends |
If a defect reaches you anyway
Report it with photos within 14 days. Verified manufacturing defects are remedied with replacements in your next order or a credit/refund for affected units — the policy is written into our terms, not decided case-by-case.
Prefer independent eyes?
We coordinate third-party inspections with SGS, Intertek, Bureau Veritas, or QIMA at any stage — during production or pre-shipment. Auditors get full floor access. Many buyers do this for a first order and drop it once trust is built; both are fine with us.
Quality Questions? Ask the People Who Inspect It
Send your QC requirements with your quote request — we'll confirm the inspection plan for your order in writing.