Privacy Policy & Data Protection

Last updated: September 2026

Sleek Apparels Limited ("we", "us") respects your privacy. This policy explains what information we collect through this website, which third-party services receive it, and how you control what is collected.

Information We Collect

When you submit an inquiry, quote request, sample order or catalog download, we collect the details you provide: your name, work email, phone or WhatsApp number, company, destination country, product interest and order quantity, along with anything you write in the message. If you attach a tech pack, sketch or reference image to a quote request, we receive that file.

We also record how you arrived — the referring site, the landing page, the page you were on when you opened the form, and any campaign parameters in the link (such as utm_source or an ad-click ID). This tells us which of our pages and campaigns actually help buyers, and it is attached to your enquiry so the person replying knows what you were reading.

Where Your Enquiry Goes

Submitting a form sends your details to HubSpot, our customer relationship manager. It holds your contact details and the history of our correspondence so we can quote and follow up. HubSpot processes your data on our behalf, under its own privacy terms. We do not need your consent for this — it is how we answer the enquiry you chose to send us.

The Chat Assistant

The “Ask us” chat on this site is an AI assistant. When you use it, your messages are sent to the AI provider that generates the replies — currently Mistral AI (France) — along with the conversation so far and the page you were on. It answers only from facts published on this website, and a person on our team handles anything it cannot.

Your conversation is saved so our team can read it and follow up. We keep what you and the assistant said, the page you started on, your country (taken from your connection — we do not keep your IP address) and a random identifier that your browser stores for itself, so a reload or a return visit continues the same chat. That identifier is not a cookie and is not shared with advertisers. If you type your email address or phone number into the chat, or send us a form, we link the chat to you, so that when you write to us by email or WhatsApp you do not have to explain everything again. An AI model reads the conversation to write a short summary of what you are looking for; the summary and the conversation stay in our own enquiry system.

Chats that are not linked to an enquiry are deleted automatically 90 days after the last message. Chats linked to an enquiry or a customer relationship are kept for up to 24 months. You can ask us to delete yours at any time at the address in the Contact section. To limit misuse, a one-way hash of your IP address is kept for up to a day to count messages. Please don’t type payment details or other sensitive personal data into the chat. If you want us to contact you, tell the assistant or use the “Email me instead” option, which sends your details and the conversation to us like any other enquiry.

Cookies & Your Choices

The banner offers three categories. Essential cookies make the site work and are always on; they remember your cookie choice and mark our own team’s browsers so our testing does not distort our statistics. Analytics and Marketing are off until you turn them on, and the sections below list exactly what each one loads.

You can change your mind at any time: Cookie settings reopens the banner with your current choice. Turning a category off clears the identifiers we can reach and reloads the page, so the scripts in that category stop running immediately as well as on future visits.

Analytics & Session Recording

If you accept analytics cookies, three tools are used to understand how this website is used.

• Google Analytics 4, delivered through Google Tag Manager, counts pages viewed and actions taken — requesting a quote, starting a WhatsApp chat, downloading a catalog.
• Microsoft Clarity goes further: it records an anonymous replay of your visit — the pages you moved through, where you scrolled, where you clicked — and combines visits into heatmaps. We use it to find pages where buyers get stuck. We do not use it to identify individuals and we do not link recordings to the details you submit in a form.
• HubSpot’s tracking code records which pages you visited before submitting a form, so an enquiry arrives with the context that produced it.

None of these is downloaded at all unless you accept analytics cookies. Google Tag Manager is the one exception: the container itself loads on every visit, but it starts in a denied state under Google Consent Mode, so if you choose "Essential only" the tags inside it store no cookies, read no identifiers and send no analytics data about you.

Advertising & Measurement

If you accept marketing cookies, we load two advertising tools that let us measure which ads produce real enquiries and reach similar buyers:

• Meta Pixel and Conversions API (Facebook and Instagram advertising). The same actions are reported twice — once from your browser and once from our server — sharing an identifier so Meta counts them as one event rather than two.
• LinkedIn Insight Tag, which measures the same for LinkedIn campaigns.

Please read this part carefully. When you submit a form with marketing cookies accepted, the email address and phone number you entered are converted into an irreversible cryptographic hash and that hash is sent to Meta with the conversion event. Meta uses it to tell whether the person who enquired is someone who saw one of our ads, and to build audiences of similar people. Your actual email address and phone number are never sent in a readable form, and this does not happen at all if you decline marketing cookies. We consider this important enough to state plainly rather than leave inside the phrase "we share data with advertising partners".

Site Performance

Vercel Analytics and Speed Insights measure page-load performance and aggregate traffic. They set no cookies and do not identify you, so they run without a consent prompt. If you book a call, that booking is handled by Calendly under its own privacy terms.

How We Use It

We use your information to respond to your inquiry, prepare quotations, manage our business relationship with you, measure which of our pages and campaigns bring in real buyers, and improve the site.

We do not sell or rent your personal information. We share it only with the service providers named above, each for the specific purpose described — never with a data broker, and never as a list for another company to market to.

Data Retention

We keep inquiry and quotation records in HubSpot for as long as our business relationship is active, and afterwards for as long as we may need them for accounting, warranty or legal purposes. You can ask us to delete them sooner. The analytics and advertising tools above apply their own retention periods, set by Google, Microsoft, Meta and LinkedIn respectively and documented in their privacy policies.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing raj@sleekapparels.com. You can also withdraw your cookie consent at any point using the button above, and you can ask us to stop sending you anything at any time.

Contact

Questions about this policy? Contact us at raj@sleekapparels.com, or write to Sleek Apparels Limited, 01, Rd 19A, Sector 04, Uttara, Dhaka 1230, Bangladesh.